Kiosk (assigned access) problems (no tablet mode, black screen Error code 0xffffffff

Lars 21 Reputation points
2021-06-07T05:18:50.05+00:00

I have a kiosk system involving Edge browser in tablet mode (to get the on screen keyboard) to show a webpage on localhost. After upgrade to 20H2, it started to cause problems.

If I use Settings, Assigned access and select to use an existing user (which has enabled tablet mode), I get a black screen at reboot.

If I use Settings, Assigned access and select to create a new user, I get the edge webpage that I want in kiosk mode, but the tablet mode is not enabled hence no on screen keyboard.

If I use deployment toolkit, I end up getting a blue screen and the error 0xffffffff regardless of the settings I try to configure (with edge as the program).

Any suggestions on how to solve this issue?

Regards, Lars.

Windows for business | Windows Client for IT Pros | User experience | Other
{count} votes

9 answers

Sort by: Most helpful
  1. Rudolf Rosa 6 Reputation points
    2022-08-23T11:24:31.637+00:00

    I have had very similar issues.

    I have succeeded by NOT using tablet mode.

    I first created a new local user without password, logged in as that user, went to tablet mode settings, and ticked to display onscreen keyboard when no hardware keyboard is connected; this is effective even when not in tablet mode. I did not turn on tablet mode.

    Then I logged in as the admin user and set up a kiosk with this existing user.

    1 person found this answer helpful.
    0 comments No comments

  2. Andy YOU 3,076 Reputation points
    2021-06-07T08:28:19.51+00:00

    HI Lars-3668,

    "If I use Settings, Assigned access and select to create a new user, I get the edge webpage that I want in kiosk mode, but the tablet mode is not enabled hence no on screen keyboard."

    Please create a task scheduler to run touch.bat to enable tablet mode then check if screen keyboard will work fine for existed account (or new created user account) in kiosk mode

    We follow my mentioned steps in below link:

    On screen keyboard not working in kiosk mode
    https://learn.microsoft.com/en-us/answers/questions/392804/on-screen-keyboard-not-working-in-kiosk-mode.html

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

  3. Andy YOU 3,076 Reputation points
    2021-06-25T08:46:41.447+00:00

    HI Lars-3668,

    Is there any thing to help you?

    0 comments No comments

  4. Lars 21 Reputation points
    2021-06-27T15:34:26.403+00:00

    Yeah - this Kiosk is giving me headache.

    As is it now, I can't get anything else than a black screen when Kiosk mode is enabled. Don't really know how to go on with this issue other than to throw the towel and reinstall.

    In that case it would be the second time I reinstall this Kiosk.


  5. Lars 21 Reputation points
    2021-07-04T22:03:57.657+00:00

    Well it doesn't really matter what ever I do when Kiosk mode is enabled with Edge - tablet mode or not. (I think... I will double check tomorrow)

    I think all problems started with an update. When I enable Kiosk and select Edge as app, there are actually two Edge icons. One just solid blue and another "real" one.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.