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Can't sign in to Office 2013

Anonymous
2013-03-08T00:47:28+00:00

I bought office 2013 using an offer through my work email and installed it on my home computer

When i go into a document it says in the top right hand corner "sign in to get the most out of office" - when i click on this, the "Sign In" pop up box appears. It doesn't matter whether i type my own email address or work email address into this box, press enter or click next - nothing happens.

If I close this box, click on Learn More, My Office and then My Account it says "It looks like you don’t have Office yet. Do you want to visit the Store to get a copy?" but obviously i've already bought a copy.

My home account has an outlook.com email address which is what I want to be signed into in word, excel etc so i can save to the skydrive etc.

I run Google Chrome. I have uninstalled all Office products and just reinstalled Office 2013

Pretty fed up with the whole microsoft experience already

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2013-03-21T23:18:40+00:00

    hey! I have the exact same problem! I just bought office 2013 but I can't sign in.

    The sign in widow opens then I put my email address, but the "next" button doesn't seem to work because nothing happens.

    I can't connect to the Skydrive for desktop either. but when I go on office.microsoft.com everything is there and functionnal.

    thanks

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  2. Anonymous
    2017-07-12T10:11:28+00:00

    I fixed this issue by going to control panel - internet options - advanced tab

    Then I hit the reset button and also the 'restore advanced settings' button.

    This reset internet explorer to defaults and instantly allowed me to sign in to activate office.

    Hope this helps :)

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  3. Anonymous
    2015-07-02T02:32:47+00:00

    make sure scripting is enabled in IE, i had it disabled, ran into same problem, its under internet>security settings>internet i just restored to default, signed right in afterwards no problem

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  4. Anonymous
    2013-03-20T20:14:07+00:00

    Is this it? I still can't sign in and nobody has replied to my follow up email since 8th march

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  5. Anonymous
    2013-03-22T15:10:49+00:00

    Not to intentionally be cynical but this is why Microsoft will not lead in software development. If I charged Microsoft an hourly rate to fix their programs I would have retired many years ago. You want me to spend hours to fix a problem as simple as signing into the system? the 2013 experience was supposed to be tied together with the cloud and we can't even do that.

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