Hello,
Welcome to Microsoft Community and thank you for posting the question.
From your description, I understand that you’re unable to print labels in desired font
I will assist you to resolve this issue, however I need additional information:
a) Are you able to view correct font in the preview?
b) Which font are you trying to print in and does your printer support it?
Let’s try the following and verify the result:
- Start Word. Navigate to the options and select File tab.
- In the left pane, select Options and Advanced.
- Under Editing options, place a check in the Prompt to update style check box.
- Scroll down to the Save heading.
- Under Save, place a check in the Prompt before saving Normal template check box and OK.
- Select the Mailings tab and click the Envelopes button.
- Click Options to change the font of the delivery address:
- Under Delivery address, click on Font.
- Use the list boxes and drop-down lists to select the font you want as default.
- Set the font as default, click the Set As Default button and click on Yes.
- To change the font of the return address:
- Under Return address, click the Font... button.
- Use the list boxes and drop-down lists to select the font you want as default.
- Set the font as default and click the Set As Default button.
- Click the Yes button.
- Click OK.
- Close the Envelopes and Labels window.
- Exit Word.
- If prompted to save changes to the document: click the Don't Save button.
- When prompted to save changes to the global template normal, click the Save button.
- The default font for envelopes is now set.
Note: If the return address font does not appear to change, in the Envelopes and Labels window, click the Add to Document button.
If issue still persists, change the default printer to Microsoft XPS Document Writer and try printing virtually and see if it helps:
http://windows.microsoft.com/en-IN/windows7/Change-your-default-printer
I hope the above suggestions helps to resolve your issue. Take your time to try the suggestion and let me know the results at your earliest convenience.
Thank You