Installing Office 2013 on Mac

Did you buy 1-computer Office 2013 local install or 5-computer Office 365 (2013)?

The 1-computer 2013 won't install on Mac, but your description sounds like you have 365.  It will install the current 2008(?) version of Office for Mac.

The 365 license does allow you to install on macs as well as PC. I don't know if your initial activation can be on a Mac.  But since 365 allows you to control your activations, you could install on any PC, activate it using your email address and product key, then install and activate on your Mac and finally remove it from the first (temp) PC.

Initial Office 365 Install on your PC or Mac

http://office.microsoft.com/en-ca/office365-suite-help/install-office-on-your-pc-or-mac-with-office-365-HA102822111.aspx?CTT=1

The key thing to remember is that the 2013 license is associated with 1, presumabley yours, email address.  You may use the license to install on up to 5 devices at the same time, including both PC’s and Macs. The Macs still get Office 2011 for Mac, until it is eventually upgraded.

Once you install Office 365 on a computer using your email address, you may share the installation with other Windows user ids created on that computer.

That first email address is considered the “administrator” of the license. It can “uninstall” the license from a given computer if you want to transfer the allowed installation to another computer.

Video: Activate / Deactivate your Office 365 installs

http://office.microsoft.com/en-ca/videos/video-managing-your-office-installs-VA103985959.aspx

Install Office on more than one computer

http://office.microsoft.com/en-ca/support/install-office-on-more-than-one-computer-HA102901468.aspx

Video: Adding family members to your Office 365 2013 5 installations

http://office.microsoft.com/en-us/videos/video-adding-family-members-to-office-VA103985961.aspx

You can install your Office 365 2013 Home premium license on up to 5 devices. On each of those devices, multiple family members can have Windows accounts to access the Office apps you installed.

Video: Get the most out of your Office 365 subscription

http://office.microsoft.com/en-ca/videos/video-get-the-most-out-of-your-office-subscription-VA103983580.aspx

Video: Use Office anywhere with Office on Demand

http://office.microsoft.com/en-ca/videos/video-use-office-anywhere-with-office-on-demand-VA103984836.aspx

Go to Office.com. Log in with you account ID. Open any file from skydrive and a full copy of the App will run.

Office on Demand

http://www.winsupersite.com/article/office-2013-beta2/office-2013-feature-focus-office-demand-144117

Using Office on Demand in Office 2013

http://technet.microsoft.com/en-us/library/jj733592.aspx

Turn on the “Roaming” addon

Why sign in? Your files and settings are always waiting for you with Office 365

http://blogs.office.com/b/office-next/archive/2013/01/31/why-sign-in-your-files-are-always-waiting-for-you-with-office-365.aspx

End user training resources for Office 2013 and Office 365

http://technet.microsoft.com/en-us/library/jj871004.aspx

Office 2013 Video Guides

http://officeignitelabs.cloudguides.com/Office%20Labs.htm

This page has 6 video guides. The first one is a 20 minute intro to 2013 specific features. The other videos are more about deploying 2013.

Unfortunately the marketing information is skewed to Office 365. MS really wants to make the local installation go away because they can make MUCH more money renting Office.

You have 2 options.

First is use your purchased copy of Office in a virtual computer on Mac. I don't know Macs at all, so I don't know if the OS includes the Virtual computer you need or if you can get a free one. (I do know there are free ones for the PC.)

Your other option is to go back to the store and return the software to exchange it for the Mac version.  You should be able to

Microsoft North American Retail Product Refund Guideline

http://support.microsoft.com/kb/2804532 - Manage Office 365 / 2013 Billing Options

https://www.microsoft.com/mscorp/productrefund/refund.mspx

NOTE:Print out this page and show it to the store!

Hit them in the bottom line by “voting with your feet”, ask for your money back.

MS Online Store Refunds and Exchanges Policy

http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpReturnsRefundsPage

Product Key Card vs. “Traditional” Retail disk - PKC Return policy

http://www.microsoft.com/oem/en/products/office/Pages/office_2010_sell.aspx

“Media less” Installations: Product Key Cards PKC (2010) / OEM / MLK(2007):

·         For use on new, preloaded PCs only

·         1 license / 1 device / non-transferable

·         Activates preloaded Office or Downloaded installation files

·         Does not include media

Microsoft® Office 2010 Product Key Cards contains a 27 char “PIN” which you have to enter at a site to retrieve your 25 char product key. This key will activate Office on only one PC. No disc supplied. The PKC license is not transferable to another PC. Next week if your cat uses your computer as a litter box, you have to BUY A NEW PKC.

If you “regret” your PKC purchase you can return it.

<snip from the MS License Terms, Product Key Card section>

IF YOU DO NOT ACCEPT THE LICENSE TERMS, DO NOT USE THE SOFTWARE. INSTEAD, RETURN YOUR PRODUCT KEY CARD TO YOUR PLACE OF PURCHASE FOR A REFUND OR CREDIT.

If you cannot obtain a refund there, contact Microsoft or the Microsoft affiliate serving your country for information about Microsoft’s refund policies. See www.microsoft.com/worldwide. In the United States and Canada, call (800) MICROSOFT or see www.microsoft.com/info/nareturns.htm.

</snip>

Cancel / Return Online Order Support for both MS and Digital River

https://buy.trymicrosoftoffice.com/buyusa/contactus.aspx?r=PN_USD&culture=en-US&resID=TWMEjAoBAlgAAAWdLpMAAABC

That really pisses me off! I am the new mother of a 6 week old baby and can't afford to throw hundreds of dollars away!

Under the Office H&S 2013 description it gave that information, so what is a computer novice to believe??

:(

Are you able to help me (in layman's terms) on how to fix this? I'm absolutely gutted, this is money we can't afford to lose :(

Thanks in advance.

L

Your reply provided enough information now.

The 1-computer Office 2013 license you bought at the end of the trial is certainly for a PC computer. It will not run natively on a Mac. You would have to install inside of a PC emulator on your Mac, such as Parallels to name the only name I'm familiar with.

The description you quote is for Office 365 (the 5-computer license) which is describing all of the OS's that license will install on. When you use your 365 license to install on a Mac, it actually installs the Office For Mac 2011 native program which is based on Office 2010 (for PC).  There is no 2013 version for Mac. Historically the Mac version is released about a year after the PC version.

So, unfortunately, it appears you misunderstood the documentation.

Hi Rohn007,

I'm not 100% sure of your question: Did you buy 1-computer Office 2013 local install or 5-computer Office 365 (2013)?

I had done a 30 day trial with the 365 product, and as this wasn't suitable to my needs (far to much product for just me), I followed the links to the office.microsoft.com website.  This is where it linked me to the Office Home and Student 2013 package that I purchased.  I purchased just the 1-computer version.

Before purchasing the Office H&S 2013 package I looked up what it would be compatible with.  Since I have an Apple product, I wanted to make sure I wasn't going to buy something that I couldn't use.  That's where it said "You’ll need Windows 7, Windows 8 OS, or Mac OS X version 10.6 or later to successfully run Office on your PC or Mac. Office Mobile supports Windows Phone devices running Windows Phone OS 7.5 and higher."

Thanks for your assistance.

Regards,

L