Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
first of all this issue needs to be taken care of by going through various steps;
follow the below steps, hope that helps.......
Office 2013 manual uninstallation steps from KB 2739501
Step 1: End the Click-to-Run tasks from Task Manager
1. Open the Task Manager.
2. Click the Process tab, if the following processes are running, right click it, and then select End Process. In Windows 8, select End Task.
o integratedoffice.exe
o appvshnotify.exe
o firstrun.exe
o setup*.exe
Step 2: Remove the remaining Windows Installer packages
Open the Office 15 installation folder. By default, the folder is located at C:\Program Files\Microsoft Office 15\root\integration and then delete all the C2RManifest*.xml files, such as c2rmanifest.officemui.msi.zip.en-us.
Step 3: Remove the Office 2013 scheduled tasks
1. Open command prompt as administrator
2. At the command prompt, type the following commands and press Enter after each one:
schtasks.exe /delete /tn "\Microsoft\Office\Office 15 Subscription Heartbeat" schtasks.exe /delete /tn "\Microsoft\Office\Office Automatic Update" schtasks.exe /delete /tn "\Microsoft\Office\Office Subscription Maintenance"
Step 4: Remove the Office 2013 service
1. Open command prompt as administrator
2. At the command prompt, type the following command, and then press Enter:
sc delete OfficeSvc
Step 5: Delete the Office 2013 files
Open the Run dialog box
1. type %ProgramFiles%, and then click OK. Delete the Microsoft Office 15folder.
2. type %ProgramData%\Microsoft, and then click OK. Delete the ClickToRun folder.
3. type %ProgramData%\Microsoft\office, and then click OK. Delete the FFPackageLockerfile.
4. type %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs and and then click OK. Delete the Office 2013 folders.
Step 6: Delete the Office 2013 registry subkeys ( IMPORTANT: Take backup before deleting )
o HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun
o HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
o HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft Office <Edition>15 - en-us
Step 7 : Uninstall the Microsoft Office Habanero Local Component and Habanero Supplemental Local Component
1. Open an elevated command prompt.
2. At the command prompt, type one of the following commands, and then press Enter.
o If you are running an x86 version of Office 2013 on an x64 operating system, run the following command: MsiExec.exe /X{50150000-008F-0000-1000-0000000FF1CE}
o If you are running an x86 version of Office 2013 on an x86 operating system, run the following command: MsiExec.exe /X{50150000-007E-0000-0000-0000000FF1CE}
o If you are running an x64 version of Office 2013 on an x64 operating system, run the following command: MsiExec.exe /X{50150000-008C-0000-1000-0000000FF1CE}
Step 8: Delete files from temp folder
Open the Run dialog box. Type %temp%
1. Delete all the files
Step 9: Restart the computer