A family of Microsoft word processing software products for creating web, email, and print documents.
Hi Steven:
In addition to Phillip's suggestion, make sure that the file you are sending has a file name extension, and that the extension matches the content.
The file name extension .doc tells the receiving software that the file consists of a stream of bits, in binary format.
The file name extension tells the receiving software that the file contains a stream of computer code in XML format.
If either of those is not true, the website will be unable to process the file and will simply throw it on the floor.
I have sent stuff in to Monster from Word for Mac 2011: it works fine. Word 2008 uses the same internal format.
Cheers