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How To Sign Out Of Office 365

Anonymous
2013-08-17T01:41:24+00:00

Hi,

I bought Office 365 and to be honest I want to do most if not all of my work offline, and online go online when I want to.

However when I click sign out it says "We can't remove Windows accounts", so how do I sign out then??? Office is using the same windows account as my Windows 8 PC

Do I have to create a new microsoft account just to use Office?

Thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2013-08-17T14:03:01+00:00

    Hi,

    Yes thats what I am doing, when I click sign out it says :-

    We can't remove Windows accounts.

    80+ people found this answer helpful.
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  2. Anonymous
    2013-08-17T13:56:51+00:00

    Hello,

    Mention the steps you are performing to sign out of the Office applications.

    To sign out of the Microsoft account in office 2013 applications you may try the following:

    Open Word or Excel.

    Click on File and then click on Account.

    Under Account Information, click on Sign out.

    In case if that doesn’t help, do get back to us and we would be glad to assist you.

    Thank you

    10+ people found this answer helpful.
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  3. Anonymous
    2013-09-23T19:57:14+00:00

    Indeed I agree entirely.

    Support was a joke, some "support specialist" took control of my computer, spent ages messing around and then said oh I can't fix it, so it MUST be a problem with your Microsoft account.

    What a load of clowns, so someone at Microsoft said the REASON I cannot log out is because there is something wrong with my Microsoft account. Ok, fine, that makes no sense but not to worry. Then he wanted $99 to fix it lol.

    Microsoft your support is a joke, charging people for something I have no control over anyway is a liability.

    I said to him whats the problem then, you dont think I am paying money when I dont know what the issue actually is, he said oh something needs to be changed in the registry, so I said right this happens on 3 different computers and he said yes the registry is faulty, err really? I don't think so, I have a degree in IT, not going to start flashing around degrees or anything but knew full well he didn't have a clue what he was on about ,so then I explained you don't even have to log in if your using it in Windows 7 but you HAVE to in Windows 8, and all I got was oh, oh, but we will fix it for $99.

    Microsoft if it was a problem with the Microsoft account then thats a problem your end, I dont maintain that account, you do, charging someone to fix something like that is a joke and more so I think everyone here knows it has nothing to do with a microsoft account.

    Shocking and poor service from the "technology leaders", yeah right!

    6 people found this answer helpful.
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  4. Anonymous
    2013-08-19T14:55:14+00:00

    Anyone from Microsoft care to give a reason why I cannot sign out of Office 365?

    5 people found this answer helpful.
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  5. Anonymous
    2013-08-17T22:16:19+00:00

    Hi,

    Many thanks for the info, I will certainly try some of those links!

    My original problem remains though, I shouldn't be forced to stay logged in and if I want to stay logged out I can, I am not too worried if it checks the internet every now and again but being told I cannot sign out of product is a problem

    4 people found this answer helpful.
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