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Getting "Something went wrong" Error Code: 30175-4

Anonymous
2014-03-02T22:04:22+00:00

Hi,

Initially I installed Office 2013 successfully on my laptop, but I have to restore my laptop to previous restore point - which took-off my office 2013 install.

Now, when I try to re-install Office 2013 I get:

Something went wrong

Sorry, we ran into problem

Error Code: 30175-4

Can someone help me to resolve this isse?

Thank You,

Jay

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-08-07T12:02:58+00:00

    NO I will post my bad experiance with office 2013 on this site so that every person can see and understand that office 2013 sucks.

    As I said before I installed my old office 2010 and all my problems are solved.

    I have given instruction to my IT office never to install office 2013 on any of our PC's, untill 2013 is sorted, and tell our customers not to buy office 2013, and I am sucsessfull in this as 6 of the companys that I represent, has decided not to buy office 2013, and I will make it my goal to stop as many people as possible not to buy office 2013

    1 person found this answer helpful.
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  2. Anonymous
    2014-03-07T14:57:44+00:00

    Was your user on a domain or was he the PC's admin?

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  3. Anonymous
    2014-03-07T14:35:47+00:00

    One of my users restored their machine to a previous restore point and lost all apps and office suites...

    When trying to reinstall the office suite, I kept getting - Outlook error code 30175-4.. To resolve the issue I used the FIX IT tool and was able to uninstall the program and reinstall them..

    Thanks

    CN02

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  4. Anonymous
    2014-03-05T20:22:56+00:00

    Hi Jay,

    I don't know if you've resolved your problem, but I was getting same error code and figured out how to reload Office 2013.

    1.  Run Clean Boot - http://support.microsoft.com/kb/929135
    2.  Run Fix It to uninstall MS Office 2013 - http://support.microsoft.com/kb/2822317#Specific
    3.  Reinstall MS Office 2013 (in Clean Boot)
    4.  Restart computer using Normal Boot

    Hope this helps.

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  5. Anonymous
    2014-03-05T11:08:46+00:00

    Hello,

    I apologies for the bad experience you have faced trying to install Office 2013.

    You may provide us the detailed information about the issue so that we can analyze and assist you in installing Office 2013.

    Also it would be best if you post your concern in the feedback forum link mentioned below Microsoft would be actively looking for customers concerns raised and try to fix it.

    http://office.microsoft.com/en-US/suggestions.aspx

    Thank you.

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