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Changing Office 365 plan at end of trial

Anonymous
2014-05-21T17:08:22+00:00

I am nearing the end of a 30 day trial of Office 365 Home Premium. I have decided to keep 365, but since I have only 1 computer and 1 iPad, I want to sign up for the 365 Personal instead.

Question?  How do I change plans?  When the reminder comes up again that my trial is ending, will I have the option of changing plans, or do I have to let that trial end, then go in through the website to sign up for Office 365 Personal?

What will happen to the OneDrive content I have if I let my trial end? Can I sign up for 365 Personal before the trial ends with the same account?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-05-22T07:02:21+00:00

Hi Karen,

Thank you for choosing Microsoft Community.

Your Microsoft account can only have one active subscription. If you activate you’re Office 365 Personal or Office 365 University subscription before your Office 365 Home subscription expires, the remaining time on your Office 365 Home subscription will be converted to the Office 365 Personal or Office 365 University subscription (whichever you have chosen).

However, you will only be allowed to install Office on as many devices as your new subscription plan allows for 1 PC or Mac, plus 1 tablet for Office 365 Personal, and up to 2 PCs, Macs, or tablets for Office 365 University. Once you have converted, you will immediately lose the Office 365 Home benefits of installing Office on up to 5 PCs and/or Macs, and 5 tablets. You may choose to wait until your Office 365 Home subscription expires before activating your Office 365 Home or Office 365 University subscription so you do not lose installs.

Ensure to write down the product key in case you do not have it handy.

You may click on Go to Account Pageand deactivate the install from exceeded devices if you get any error message during the conversion.

Go to Office.com/setup and enter the product key to complete conversion to Personal.

If you let your subscription expire you will still have access to your saved items on OneDrive. If you have reached your free OneDrive 7 gigabyte (GB) storage limit, you won't be able to add or edit documents until you reduce your OneDrive storage below your quota. However, you can access your documents saved on OneDrive and download them at any time.

You may also refer to the question "What happens to the documents I have stored in

OneDrive when my subscription expires?” mentioned in the link below: (Section: About OneDrive)

http://office.microsoft.com/en-us/products/microsoft-office-for-home-and-school-faq-FX102926087.aspx

I hope the information in the above link helps. Let us know if you need further assistance.

Thank you.

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