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Microsoft Office 2013 setup keeps saying error 1402: setup cannot open the registry key

Anonymous
2014-08-16T08:04:35+00:00

HKEY_LOCAL_MACHINE32/SOFTWARE/Microsoft/Internet Explorer/Main/FeatureControl/FEATURE_RESTRICT_FILEDOWNLOAD. Verify that you have sufficient permissions to access the registry or contact Microsoft Support Services, I really need help I am really trying to install with and I have Windows 8.1 please help me.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2014-08-17T00:13:59+00:00

I downloaded it from google chrome fine, its just that when Im in the installation setup. its keeps saying the error 1406 setup cannot open the registry key and then its says that i may not have valid permission but I do have permission because I have full control on that particular file that they saying I may not have permission on.

You might want to reset the registry settings using this tools:

SubInacle : http://www.microsoft.com/en-us/download/details.aspx?id=23510

Make sure to check the file and folder permission Only

Tweaking : http://www.tweaking.com/files/setups/tweaking.com_windows_repair_aio_setup.exe

Backup the registry before doing any changes.

Cheers!

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  1. Anonymous
    2014-08-16T23:18:40+00:00

    I downloaded it from google chrome fine, its just that when Im in the installation setup. its keeps saying the error 1406 setup cannot open the registry key and then its says that i may not have valid permission but I do have permission because I have full control on that particular file that they saying I may not have permission on.

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  2. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2014-08-16T23:14:05+00:00

    A different Internet Browser - FireFox for example.  A number of users who were unable to download and install Office using Microsoft's Internet Explorer have reported that the were able to download and install it when using FireFox.

    Google for FireFox and you will find it.

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  3. Anonymous
    2014-08-16T21:35:32+00:00

    what do you mean different browser?

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  4. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2014-08-16T10:42:49+00:00

    You might try using a different browser.

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