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Good day,
Recently, I got an error message from the Office Upload Center saying that it found a problem while accessing the Microsoft Office Document Cache and that it needs to repair it before it can continue. After repairing, it created a new cache folder and saved the old cache as a OfficeFileCache.old folder.
I was wondering if it's safe to delete that OfficeFIleCache.old folder. I didn't have any pending downloads from that old cache.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hello Johnny,
Welcome to Microsoft community and thank you for posting your query.
Let me help you with OfficeFileCache folder issue.
Since it creates a new cache folder after repairing Microsoft Office Document Cache, you can delete the .old cache folder from the computer.
I hope the above information helps. Let us know if you need further assistance.
Thank you.
Hi everyone. My company had us initially using One Drive personal and we moved to Business. At that time, I noticed my disk with over 250GB available get crushed to a few megs. I re-reviewed my personal docs/music/vids/, etc., and nothing had changed, but in an effort to be productive, I went ahead and made 16GB available so I could work. The next day, my space was gone, again. I cleared more of my personal stuff, same thing again. I suspected MS Office 365 was the culprit but could NOT find the data. Using Treesize free I found the FSD and educated myself via threads like this and others:
I have 40GB of real data in my OneDrive. FSD file was almost 250GB. I sought a way to properly "delete cache', but did not find a way. Willing to start from scratch and nothing to lose, I simply logged back in to my machine as admin, shut down related services to MS, and deleted the large FSD file.
I am now watching (that was one hour ago), to see what happens. My reading suggests that I can expect 2x to 3x cache. I am hoping that this is not going to happen, but this entry is to report that deleting that FSD file did not prevent me from accessing my files, and the sync process appears to not be problematic. I was able to real-time make a change to a word file as a test, and see the little green checkmark refresh when I saved.
Sorry for the long thread here, but I can see many struggle with this.
This is absolutely ridiculous! I'm about ready to reformat and reinstall. Microsoft needs a "real" fix for this now. Items in triplicate is not the point of OneDrive for Business. Why on earth do I need them stored locally and in a cache if it is SUPPOSED to be in the cloud. Which I might add is the really the whole point of the cloud, to be accessible anywhere WITHOUT cluttering up my OS partition with an extra 40GB of data that is virtually stale. This is a step backward.
Thanks for your answer!