Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hello,
Welcome to Microsoft Community.
I am sorry to know that you are facing issues with activating Office 2013 on your Dell computer. I will be assisting you with this issue.
Note, all Office 2013 installations (Office Home and Student 2013, Office Home and Business 2013, Office Professional 2013, Office 2013 University) are redeemed with (activated and associated to) a Microsoft Account; except Office Professional Plus 2013 which is not associated with any Microsoft Account but installed from a disk and product key.
Check which Office 2013 installation did you purchase along with your Dell computer back in end of 2013? In case you purchased one of the 4 editions of Office 2013 mentioned above (Office Home and Student 2013, Office Home and Business 2013, Office Professional 2013, Office 2013 University), then you may check if you redeemed it with a Microsoft Account.
Login to your Microsoft Account on the My Account page with your Microsoft Account credentials. The URL for the My Account page is http://office.com/myaccount. Microsoft account credentials refers to your Outlook.com or Hotmail.com or Live.com email account or any other email account which you have used for the Office Home and Student 2013 purchase registration.
If your My Account page reflects your version of Office 2013, then you activated your purchase of Office 2013 successfully. Now, since Office 2013 is not working on your computer, let us follow these steps to resolve the issue. We shall try performing an Online Repair of Office 2013.
- From Control Panel navigate to Programs and /or Programs and Features and right-click on your Office 2013 installation.
- Click on Change and then select the Online Repair option.
- This step would repair/reinstall Office 2013.
- Once completed, make sure to restart the computer.
Check now if you are able to open your Office 2013 applications normally from the main Start Screen.
Hope the above steps would help you to resolve the issue with accessing/opening and working with the Office 2013 applications normally. Try the above steps and let us know the result.
Thank you.