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OneNote can't start. This might be because there's not enough free disk space or...... OneNote 2013

Anonymous
2014-04-12T01:59:19+00:00

Hello,

I have a windows 7 and OneNote can't start on my computer for some reason, I have uploaded the message that comes up to me just have a look at it. OneNote is everything in my life it is very important can someone please help me.

Thank you very much

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2015-01-27T16:45:25+00:00

    Update: I tried typing "Onenote /safeboot> Clear cache" and running as an administrator a couple more times, and then the last time it opened it up and all the notebooks were closed (as it appears was expected), so I opened them all again, figuring the problem was fixed. Then to test it I closed OneNote again and tried to open it. This time I got a message that said to please wait because OneNote is cleaning up from the last time it was open, and there was a status bar. Once the status bar filled, I got the same "OneNote can't open" message again.

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  3. Anonymous
    2015-01-27T16:36:04+00:00

    Hi, I'm having this issue right now, and nothing seems to work so far. I tried typing "Onenote /safeboot> Clear cache" in the start menu and it gave me the same error message. Then I tried deleting the cache file  as Piers C suggested and again I still got the same error message when trying to start OneNote. When I tried this second solution, however, I noticed that the solutions are for OneNote 2010 and 2007, but not 2013, so I don't know if there's a slightly different solution for 2013.

    I noticed that when I type "Onenote /safeboot> Clear cache" in I can choose to run as an administrator and then it opens just fine. But I want a solution that just allows me to open OneNote without having to type that and then run as an administrator. Any ideas? I'm on Windows 7 and have Office 2013. Thanks.

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  4. Anonymous
    2014-07-05T19:23:43+00:00

    Ok, my bad. At least I can update my post with another version of the fix. Thanks.

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  5. Anonymous
    2014-07-04T13:41:23+00:00

    but I'm pretty sure my solution doesn't require you to re-open the notebooks though.

    That's wrong.

    The core of the "solution" is always the same: deleting the cache.

    By 

    1. deleting the cache file explicitely (your way)
    2. running the /safeboot switch (Mark's way)
    3. closing all notebooks (my way :-)

    If you delete the cache you have to re-open the notebooks.

    Bernd

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