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In this thread on another forum a user complained because the hyperlinks in their documents were not displaying as hyperlinks (blue, underlined).
Here is a link to a sample document.
In examining the document, I discovered that the links were REF fields cross-referencing to headers with a hyperlink switch. The links were formatted in the hyperlink character style and functioned as hyperlinks. However, they display as ordinary text. A hyperlink to the same heading inserted directly as a hyperlink does have the blue underlined text.
To me, this seems very reasonable, given the different purposes of REF fields and hyperlinks, but I had never read anything about it before or noticed it. I may just be displaying my ignorance.
I've checked Word 2003 and Word 2010. Both behave this way. Again, I expect that it is by design, and that would be a good design. It just caught me off-guard.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Another method of dealing with this, for cross-references, before you enter them, would be to use Insert > Hyperlink > Bookmark instead of References > Cross-Reference. (If you do this, though, you have to edit the text to remove the # sign at the beginning.
This is a known behavior and is by design. Hyperlinked cross-references and hyperlinked TOC entries suppress the Hyperlink character style. Ironically, if you unlink a hyperlinked TOC, the entries, though no longer hyperlinked, retain the Hyperlink character style and appear blue and underlined.
Some users are bound and determined to have hyperlinked cross-references formatted as hyperlinks; a possible solution is provided at http://wordfaqs.mvps.org/FormatCrossReferences.htm#FormatAll.