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What does LicenseReconciliationNeeded do and how do I fix it?
$msoUsers = Get-MSOLUser -All | where {$_.LicenseReconciliationNeeded -eq $true }
$msoUsers
I've struggled with this for a long time. I opened a case with support and they don't know how it comes about or how to resolve them.
Could anybody go into detail on what an admin should be doing with this attribute?
As taken from the official documentation: https://learn.microsoft.com/en-us/powershell/module/msonline/get-msoluser?view=azureadps-1.0
LicenseReconciliationNeeded. Whether or not the user currently has a mailbox without a license. In this case, the user should be licensed with 30 days to avoid losing their mailbox.
You fix it by assigning a license that includes Exchange Online plan, or by converting the mailbox to shared one (as long as its size is lower than 50GB and no archive is provisioned).
I've struggled with this as I do know this answer yet sometimes I still have items that show up for longer than 30 days.
That can happen in some scenarios, such as when the mailbox is put on hold. Microsoft will not remove such mailboxes even when they are unlicensed, and the 30 days grace period has expired.
Ah that's probably it. We hold everything with retention policies.
Now I'm guessing these mailboxes are just kind of stuck at the moment. I had some issues with automation early on when learning what's required. I had a few mailboxes get unlicensed before an attempt to convert to shared.
I've also had them show up in the MSOL errors list which I did clear. I just need to take these out of the policy for a little bit.
Thanks for that.