Spam Calls Are Not Generating Spam Toast in Teams

Question

We are a Teams online shop and are not getting the toast alerts when any spam calls come in. MSFT says the feature was active by default as of October 2021. https://www.onmsft.com/news/microsoft-teams-spam-call-notifications

Does anyone have any input on blocking known spam calls or at least getting the notification? By the way, I'm aware how the user can block a number at the client level. Also aware how to block spam numbers one bye one via PS. My concern is the feature working as the link above says.

Answer 1

Hi @Rial Coleman (P)

According to the roadmap, this feature should have been released and available.
Please have a check via Teams Powershell to see if it has been enabled correctly(by default it is supposed be enabled).

Get-CsTeamsCallingPolicy -Identity Global | fl SpamFilteringEnabledType  

If not, please run the following cmdlet to enable it:

Set-CsTeamsCallingPolicy -Identity Global -SpamFilteringEnabledType "Enabled"  

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Answer 2

It is enabled but we are not getting the toast alerts for spam calls. Guess I need to open a support case.