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Authenticator not working

MARIA INACIO 6 Reputation points
2022-09-11T06:23:11.763+00:00

Hi,

I’m having issues with the Authenticator since the codes that I get, have more digits than it’s supposed to be, and then the code is not accepted.
Can you please fix that?

Kind Regards,
Maria

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. JimmySalian-2011 42,166 Reputation points
    2022-09-11T10:34:43+00:00

    Hi,

    Do you have latest version of the Auth App and is it Android or IOS? Usually Microsoft codes are 6 digits when you registered.

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