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using words on ipad

Lexi Yoon 1 Reputation point
2022-09-11T10:18:06.383+00:00

I bought Microsoft 2021 student version, and also using it on the MacBook. I wanted to use on the iPad so I downloaded and login with the account which I am subscribing 2021 student version. However, when I login to the iPad it says that there is no history about the package that I bought. how could solve it.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Vinodh247-1375 43,181 Reputation points Volunteer Moderator
    2022-09-11T10:48:09.59+00:00

    Hi LexiYoon,

    Thanks for reaching out to Microsoft Q&A.

    Did you try to..

    1. Check your email for successful activation of your account
    2. Uninstall and reinstall the downloaded file
    3. Delete the old .exe file and try a new download after verifying the suitable version and reinstall?

    were you able to note down the exact error message, if yes can you share it here?

    Please Upvote and Accept as answer if the reply was helpful.

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