Device Manager Scanner Error code 22

Kiki Shi 541 Reputation points

I have been trying to install a scanner (fujitsu fi 7160) I have downloaded the relevant driver from the fujitsu website. Everything has been connected. Windows seems to pick up the device under printers and scanners but when I try to use the scanner itself within windows fax & scan or the Scan app from the Microsoft store, it does not seem to detect it.

It detects the device from a split second and then disables it within device manager. Every time I try to enable it, it displays in the scan app and then is disabled straight away. The error code I receive is 22. I've tried this in multiple USB ports. Is there any reason as to why this is happening?

Referring to question source:

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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Accepted answer
  1. Teemo Tang 821 Reputation points

    Check if your antivirus/firewall or some other program will disables it automatically.

    You could perform a clean boot to try it again:

    How to perform a clean boot in Windows

    If so, uninstall the antivirus program may help you.

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