User Access Logging Service (UALSVC) consumes increasing amounts of RAM on servers

xhope 221 Reputation points
2022-09-12T13:25:57.677+00:00

dear all,

i am facing an issue that UALSVC service is consuming large amount of memory on one of our domain server? stop anti-virus on the server and the issue persists.

i want to know is there any suggestion to trobleshoot the issue

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Windows Server Infrastructure
Windows Server Infrastructure
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Infrastructure: A Microsoft solution area focused on providing organizations with a cloud solution that supports their real-world needs and meets evolving regulatory requirements.
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  1. Hania Lian 7,786 Reputation points Microsoft Vendor
    2022-09-16T03:21:01.127+00:00

    Hi.
    If necessary, you can try disabling the service or deleting the data recorded by UAL. The specific steps are as follows:
    To disable UAL:

    1. Win+R enter "services.msc"
    2. Right-click “User Access Logging Service” and select “Properties”. In the General tab, change the Startup type to Disabled, and then click “OK”.

    To delete data recorded by UAL:

    1. Open Windows Explorer
    2. Go to \Windows\System32\Logfiles\SUM\
    3. Delete files in the folder.