User Access Logging Service (UALSVC) consumes increasing amounts of RAM on servers

Question

dear all,

i am facing an issue that UALSVC service is consuming large amount of memory on one of our domain server? stop anti-virus on the server and the issue persists.

i want to know is there any suggestion to trobleshoot the issue

Answer 1

Hi.
If necessary, you can try disabling the service or deleting the data recorded by UAL. The specific steps are as follows:
To disable UAL:

1. Win+R enter "services.msc"
2. Right-click “User Access Logging Service” and select “Properties”. In the General tab, change the Startup type to Disabled, and then click “OK”.

To delete data recorded by UAL:

1. Open Windows Explorer
2. Go to \Windows\System32\Logfiles\SUM\
3. Delete files in the folder.