Memory Integrity issue

Question

When I turn on memory integrity my touchpad on my HP laptop malfunctions. When I touch the touchpad, my screen flashes or goes black. I have a touchscreen that continues to work while this problem exists. If I turn off the memory integrity, the problem goes away. What is the problem?

Answer 1

Hello there,

Not sure what is the problem but you can try to update all your drivers and BIOS and check if that helps.

Is there any error message displayed while turning on memory integrity?

Go to Bios, enable hardware virtualization support, and then enable UEFI mode, Enable Secure boot and enable TPM device support.

Save and exit from bios, boot windows, then turn on Memory Integrity and see if the Touchpad error continues.

If you still fave the issue you can report this to the Microsoft team. You can raise feedback to the Microsoft team. The Feedback Hub app lets you tell Microsoft about any problems you run into https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

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