Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Hi,
Can you please resubmit the question in English?
microsoft teams error
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rossella muoio
21
Reputation points
Ciao, sono un po’ di mesi che non riesco più ad accedere al mio account su teams con il mio profilo istituzionale (@studenti.unina.it) perché sull’app microsoft authenticator non mi arriva il codice di verifica. Come posso fare ?
Mi appare questo : Request Id: 3211f7c4-f842-480f-a0fc-9057abfa1300
Correlation Id: 5e2243a2-58fa-4aaf-8979-7b0798c60f6f
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Answer accepted by question author
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JimmySalian-2011 44,726 Reputation points2022-09-13T15:46:15.21+00:00 -
rossella muoio 21 Reputation points
2022-09-13T15:59:11.02+00:00 sure, sorry.
hi, i expose my problem: it has been a long time since i can no longer access my account on microsoft teams because the code on the microsoft Authenticator app does not arrive. I have tried several times but he tells me that the user refuses the approval, but I am not the one who refuses
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JimmySalian-2011 44,726 Reputation points
2022-09-13T16:06:32.417+00:00 Hi,
For this you will need to contact the admin to reset the MFA settings for your AD account - howto-mfa-userdevicesettings.
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SokiGuo-MSFT 31,711 Reputation points Microsoft External Staff2022-09-14T07:05:50.27+00:00 According to your description, you can contact your administrator to check if the issue is related to multi-factor authentication. Administrators can reset your password, re-register for MFA, or
revoke existing MFA sessions from their user object. To manage user settings, complete the following steps:
- Sign into the Azure portal.
- On the left, select Azure Active Directory > Users > All users.
- Choose the user you wish to perform an action on and select Authentication methods.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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