10,013 questions
You could try right click -> close "nosoup...".
But how did you get there?
How do I remove a partially added gmail account from Outook 2021?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
geercom
91
Reputation points
These mail accounts exist only here (see screenshot 
and nowhere else in any settings. I can close them, but I cannot remove them.
How do I remove them from there?
Outlook | Windows | Classic Outlook for Windows | For business
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 48%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Faery Fu-MSFT 19,751 Reputation points Moderator2022-09-15T08:06:26.157+00:00 Hi @geercom ,
How is the issue going?
As I know, corrupted profile may cause that issue.
It is recommended you create a new profile and re-add your account.
Go to Control Panel > Mail > Show Profiles > Add
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5 answers
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geercom 91 Reputation points
2022-09-14T11:27:45.663+00:00 I tried to add the gmail account back into outlook and only got so far as it wouldn't connect to the server, possibly a password issue, which I've not resolved. I've deleted the .pst file and done what I know to do. What else?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammed Altamash Mohammed Suleman Khan 2,331 Reputation points2022-09-14T11:28:31.827+00:00 Try this method
Go to Control panel ( Set on small icon View ) --- Mail ---- Accounts
Select the account and remove it .
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Kindly accept the answer , if the reply was helpful ---------------- -
geercom 91 Reputation points
2022-09-14T11:34:32.793+00:00 It doesn't appear there, nor anywhere except in the pane I screened.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 53%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Valerio Vanni - Eco 6 Reputation points2022-09-14T11:37:15.95+00:00 In left pane, Right click -> close
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geercom 91 Reputation points
2022-09-14T11:48:53.63+00:00 And I shouldn't have any issues?
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Valerio Vanni - Eco 6 Reputation points
2022-09-14T12:10:35.707+00:00 For what I have seen, no. After that "close", file is deleted from file system and it's not referenced anymore under "accounts -> data file".
A note: you say that you see it only in left pane. When it happens to me, and it's in that pane, I find it also under "account settings -> data file"; it' only missing from "mail accounts" because account has not been created.
The real issue is what is causing that "half creation".
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