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Dear,
I create one Azure VM, and add this Azure VM to book domain, meanwhile, this Azure VM has static IP and I know VM's IP address. Nowadays my laptop joins book1 domain, and I try to connect to Azure VM using its IP address like: book\10.158.30.158, unfortunately, it always throws the error message. Anyone can help on this?
Thanks,
Angie
How do you try to connect? Via RDP? Is that IP-address a public IP address, and is the RDP port open in the NSG?
Then just use the IP address without the domain name.
Thanks very much for your response.
I use Remote Desktop Connection to connect Azure VM in my laptop. That's public IP address, because I can connect to this Azure VM using this IP address.
after I add Azure VM to book domain, and enable AD DS, then promote this VM as domain controller, I can't connect to Azure VM any more.
when I use the IP address without the domain name, it prompts "The logon attempt failed"
If the IP address has not been changed, the RDP connection should work as usual, the only difference - from your description - should be how you logon to the server.
normally it should ask you with which user you want to logon... it seems that you enter the wrong user/password combination.
maybe start trying to logon to that server with the public IP address and the local administrator account which you set during deployment.
I'm sure that I use correct username and password.
I'm sure you used the correct combination, but that is what the error message said => "The logon attempt failed"
The logon attempt failed.” while trying to connect to another server via RDP. This means that the Server's authentication policy does not allow connection requests using saved credentials.
Because of that, I recommended as a first step to try your initially configured local admin user with its password.
Are you able to logon to your server?
If yes, check if there are domain GPOs that might change the logon permissions (eg no RDP logins allowed, or only Members of XYZ group are allowed to logon)
@Angie Xu (Pactera Technologies Inc) ,
What credentials are you using? AAD credentials or the credentials you have created while deploying the VM? What is the complete error message that you are getting?
@Angie Xu (Pactera Technologies Inc) ,
Thank you for reaching out to the Microsoft Q&A platform. Happy to answer your question.
It doesn't look like a connectivity issue at all. It is more of the issue around credentials used. Could you please try changing the RDP login screen to use a different account, and use below format of credentials
TheVMPublicIp\TheAdminUsername
Username is the name of the user created when you deployed the VM. If that doesn't work, please share What credentials are you using? AAD credentials or the credentials you have created while deploying the VM? What is the complete error message that you are getting?
References: Adding a link to one of the useful articles in the case of unable to RDP issues.
--please don't forget to upvote and accept as answer if the reply is helpful--
