Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
9,045 questions
Any update on this one. We are seeing the same and have redeployed?
Azure VMs reboot and are unavailable with black screen screen in Boot Diagnostics
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 74%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Sven van Achthoven
21
Reputation points
Experiencing an ongoing issue where my Azure VMs (Windows Server 2019 Datacenter Gen2) perform scheduled restarts but do not return to a functional state. The VM is pingable but the Boot Diagnostics shows a black screen as shown below. No third-party software has been installed on the Azure VMs.
I've found another question on the same issue that was never answered:
https://learn.microsoft.com/en-us/answers/questions/617051/azure-vm39s-reboot-and-are-unavailable-with-black.html
Has anyone found a solution for this? I have a suspicion this is related to Server 2019 only but interested to hear more opinions.
Azure Virtual Machines
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Nadav Ben Haim 501 Reputation points Microsoft Employee2022-09-14T19:16:49.243+00:00 Hi,
What is the VM size that you're currently using and disk?
Have you tried to redeploy your VM - https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/redeploy-to-new-node-windows ?
Let me know -
Sven van Achthoven 21 Reputation points
2022-09-16T08:22:24.227+00:00 Hi NadavBH
The VM shown above is running as Standard B2ms utilising a Standard SSD LRS disk.
I have not tried to redeploy the VM yet as I was hoping for a resolution but I can attempt this.
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Nadav Ben Haim 501 Reputation points Microsoft Employee
2022-09-20T16:49:24.257+00:00 Let me know if you were able to solve this.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 2%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JAzure 1 Reputation point2023-01-23T15:42:10.2333333+00:00 Is someone able to reproduce the issue? If yes please let me know the steps because we tried a lot and we aren't able to reproduce it
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 1%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Ben Smith - Optimising IT 1 Reputation point2022-09-28T12:00:41.663+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 35%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
srbhatta-MSFT 8,586 Reputation points Microsoft Employee2022-09-29T06:04:00.893+00:00 Hello @Ben Smith - Optimising IT ,
Could you please post your query as a question with the tag azure-virtual-machines so that community members can help you out,
This thread has already been abandoned by OP.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 28.000000000000004%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Schaab, Matthias 10 Reputation points2023-03-01T12:00:21.36+00:00 Please use the other discussion under https://learn.microsoft.com/en-us/answers/questions/617051/azure-vms-reboot-and-are-unavailable-with-black-sc?page=3&orderby=Helpful#answers
I think the bug is in the pagefile configuration if there is only a pagefile for tempstorage configured.