it asks me account recovery code, which i dont know
Then I'm afraid there's nothing you can do, the microsoft account is lost.
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
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good day
I am trying to reset my account using phone number but i am getting the error below
There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.
it asks me account recovery code, which i dont know
Then I'm afraid there's nothing you can do, the microsoft account is lost.
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
What account are you asking about? What happens if you check https://status.live.com/
You could try them here.
https://twitter.com/AzureSupport
or stop the payments from the card service provider.
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
Also if you are the only global admin on the account and are blocked entirely, you can reach out to the Azure Data Protection team to restore access. 866-807-5850
--please don't forget to upvote
and Accept as answer
if the reply is helpful--