Excel Freezing when opening file from onedrive

Joel Cavazos 1 Reputation point
2022-09-15T23:39:14.83+00:00

Hi, having issue when opening excel file from onedrive for one folder only, when file opens the splash screens comes up and local excel opens and you can see the file is open, but you cant do anything, you have to end it with task manager. If you open it in web app it opens fine and if you select open in desktop it will open in local excel and you can edit it and save it back to onedrive no issues. Everyone in office can open the file and edit it and save it without issue, PC has been reimaged and all apps installed and configured from scratch.

any help is welcome
Thanks

Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
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  1. Joel Cavazos 1 Reputation point
    2022-09-16T14:45:02.01+00:00

    thank you for response, did ask you asked and issue happened on workbook copied to, yes they have macros in them, so looked into macros, some are copied over form other worksheets, so if we work with workbook by itself the issue is not present it is only after other macros are copied over.

    Thanks for pointing me in the right direction...

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  2. Emily Hua-MSFT 27,796 Reputation points
    2022-09-20T06:10:02.207+00:00

    Hi @Joel Cavazos

    Thanks for your sharing.

    I suggest you add the OneDrive URL to Office Trusted Locations to have a check.
    Please check the box of "Allow trusted locations on my network (not recommended)" when adding the trusted location.

    Any updates, welcome to post back.


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