started getting charged for azure-ddos-protection

JohnB 6 Reputation points
2020-09-21T14:24:44.073+00:00

Hello. I received an email last night that I had exceeded my budget for Azure.

When I looked at the control panel, I saw that there was a large charge for azure-ddos-protection.

I may have mistakenly signed up for DDoS Protection Standard Plan thinking that it was included in my Azure service. (The description said Basic DDOS was included)

I then deleted the azure-ddos-protection from the resources on the home page. I also went under Virtual Networks and DDoS protection and made sure they were checked disabled.

I did this at 11 pm last night and checked the cost again at 5am and 9 am and the cost continues to rise.

Is there something else I should do to stop the paid azure-ddos-protection charges? Will the cost stop in awhile after my settings are there for awhile?

Any advice would be appreciated. Thank you.

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2 answers

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  1. JohnB 6 Reputation points
    2020-09-24T11:51:18.477+00:00

    Hello.

    I wound up joining the standard support, which cost me $100 because I wanted a telephone call to fix this for me. Watching the cost for the DDoS Protection Standard Plan continue to rise was very stressful.

    The support engineer wound up emailing me. And we continue to email back and forth. He tells me that it will be fixed but I have to wait until the end of my next billing cycle.

    I keep checking the cost page and the number keeps fluctuating up and down (if you can believe that)

    I wish I had joined the developer support for $29 since we are just emailing each other but now I don't want to change until this issue is resolved (because I have an open support item and I don't know if it would still be open if I switch to developer support).

    I think it is wrong that if there is a billing problem, there is no telephone number that you can call for free to resolve the issue. Additionally, it shouldn't be so hard.

    Thank you for your interest.

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  2. Heting Wang 96 Reputation points
    2021-05-05T05:26:01.18+00:00

    I also get that, I created a Azure DDoS Protection Plan for test, and never used it. After 1 month I received a 1500$ bill. I opened a ticket but they refused to recognize it was a wrongfully bill.

    https://learn.microsoft.com/en-us/answers/questions/383184/azure-charge-me-1500-for-a-wrongfully-created-ddos.html

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