Cant start meeting in teams

Question

Hello

Please i need your help on this issue.

We are unable to join or start a meeting in teams

Answer 1

Hi @IBN

If you go to https://portal.office.com/Adminportal/Home?#/servicehealth you may see the service status of Microsoft Teams (if a problem is listed).

I currently see a service depredation for Teams (users dropping from meetings, but this shouldn't be your case):

I would recommend you submit a ticket at https://portal.office.com/Adminportal/Home?#/ which will help notify Microsoft of this issue:

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If this is helpful please accept answer.

Answer 2

Hi @IBN

What is the symptom of this issue?
Does this issue occur on all users in the tenant?

Please also have a check if the affected users have a meeting policy assigned, which restricts them from starting a meeting.

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