Can't create a Private Channel in Teams

Question

Hello

Please i need your help on this issue.

I cannot create private channel and it hasn't reached the limit yet.

we are doing it from Teams Admin Center.

Here is the error message:

Answer 1

Hi @IBN

It looks like there is either an issue with your tenant or Admin Center. I suggest you try:

1) Raise a ticket with Microsoft (as stated in the photo by contacting Microsoft customer support)

2) Try using PowerShell to create a private channel:

New-TeamChannel -GroupId 126b90a5-e65a-4fef-98e3-d9b49f4acf12 -DisplayName "Test Private Channel" -MembershipType Private

Cited from https://learn.microsoft.com/en-us/powershell/module/teams/new-teamchannel?view=teams-ps#example-2

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If this is helpful please accept answer.

Answer 2

Hi @IBN

According to your description, I have the following questions to confirm with you：

1. Does anyone else have the same problem in your organization? By default, any team owner or team member can create a private channel.
2. Does it have the same problem when you use the web to create a private channel? If there is no problem in Teams web client , we recommend that you log out and then log in to your account to create a privacy channel.

For further troubleshooting, you could check the settings shown below.

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