Create Subscription /me/events failed with ExtensionError

屈晓龙 16

I'm trying creating a subscription for /me/events, bug failed with ExtensionError.
How can i fix it?

URL https://graph.microsoft.com/v1.0/subscriptions
Payload

{"changeType":"created,updated,deleted","clientState":"secretTextHere","expirationDateTime":"2022-09-24T01:34:07.696416Z","includeResourceData":false,"latestSupportedTlsVersion":"v1_2","notificationUrl":"https://domain/notification","resource":"me/calendars/{calendarID}/events"}

Response

{"error":{"code":"ExtensionError","message":"Operation: Create; Exception: [Status Code: ServiceUnavailable; Reason: Target resource '0003bffd-3e87-8bf9-0000-000000000000' hosted on database '29332807-e2aa-455f-a370-5cff4f6c677b' is currently on backend 'Unknown']","innerError":{"date":"2022-09-21T03:04:28","request-id":"d25f42bf-bb93-4b49-aba9-3d36618ffbdd","client-request-id":"d25f42bf-bb93-4b49-aba9-3d36618ffbdd"}}}

Goni Levin Haimi 0

Hi, i have the same issue for couple of my users. this is an example of an error when trying to subscribe to calendar's events:

{
  error: {
    code: 'ExtensionError',
    message: "Operation: Create; Exception: [Status Code: ServiceUnavailable; Reason: Target resource '00030000-fac4-2aaf-0000-000000000000' hosted on database '8d0e2ca9-0abb-4c76-93cc-42b129cf2977' is currently on backend 'Unknown']",
    innerError: {
      date: '2023-02-01T08:56:41',
      'request-id': '7c351939-ffd6-4479-915f-5964dcfcebcb',
      'client-request-id': '7c351939-ffd6-4479-915f-5964dcfcebcb'
    }
  }
}

this is the body request:

{"changeType":"created,deleted,updated",
  "notificationUrl":"a secret URL",
  "resource":"me/calendar/events",
  "expirationDateTime":"2023-02-04T08:04:02.206Z",
  "clientState":"5d012b7f-57a8-4ecb-90e1-34763a651136",
  "latestSupportedTlsVersion":"v1_2"}

removing the clientState did not help.

Faisal Riyaz 0

Hey,
We are also facing the same issue. Has anyone found a fix for this?


{
  "error": {
    "code": "ExtensionError",
    "message": "Operation: Create; Exception: [Status Code: ServiceUnavailable; Reason: Target resource '0003bffd-46af-8b1d-0000-000000000000' hosted on database '6c776e0a-f853-491a-9ffa-3ff1252baa23' is currently on backend 'Unknown']",
    "innerError": {
      "date": "2023-04-26T16:59:23",
      "request-id": "14d2f442-bbe0-447e-b189-825c0b7fe1c9",
      "client-request-id": "14d2f442-bbe0-447e-b189-825c0b7fe1c9"
    }
  }
}

Request body:

{
  "changeType": "created,updated,deleted",
  "clientState": "secretTextHere",
  "expirationDateTime": "2023-04-27T00:00:00Z",
  "includeResourceData": false,
  "notificationUrl": "https://domain/notification",
  "resource": "me/events",
}

1 answer

Shivam Dhiman 5,951 Reputation points

2022-09-21T03:53:16.037+00:00

Hi @屈晓龙

Hope you are doing well.

One of our Customer had a similar issue "Status Code: ServiceUnavailable" while creating subscription.
This issue has been resolved after removing the "clientState" property from request body. Please do verify the same at your end.

Hope this helps,

If the answer is helpful, please click "Accept Answer" and kindly upvote. If you have further questions about this answer, please click "Comment".
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屈晓龙 16 Reputation points

2022-09-21T04:20:47.127+00:00

Remove "clientStat" is not working for me.

I read all the question about "Subscription Failed" in here. None of them can solve the issue.

Who can help me~ please

Shivam Dhiman 5,951 Reputation points

2022-09-22T09:13:07.14+00:00

Hi @屈晓龙

I would recommend you to raise a support case with Microsoft Graph, a Support Engineer will be able to assist you better. You can raise support ticket from http://aad.portal.azure.com/ or https://admin.microsoft.com/#/support/requests.

Hope this helps.

If the answer is helpful, please click Accept Answer and kindly upvote. If you have any further questions about this answer, please click Comment.
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Create Subscription /me/events failed with ExtensionError

1 answer