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Hamza Butt 1 Reputation point
2022-09-21T08:42:09.323+00:00

Hi,

I have my personal account (anonymized@USER ) linked with my work Microsoft partner account (hamza.butt@lantech.ie):
243299-image.png

When i log in directly with my personal account in Microsoft learning, I can see my certifications:
243367-image.png

But when i click on View achievements on Partner center, I am unable to see any certifications:
243249-image.png

243392-image.png

Even though I can see my certifications when logged in directly with my personal account, when i try to view those certifications from the partner center, it cannot find any of my certifications:

Partner Center:
243368-image.png

Personal account:
243375-image.png

I tried to re link the account to partner center a few months back, and that fixed the issue, but I had to wait 30 days after unlinking the account, to link the personal account again to partner center.
I do not want to wait another 30 days to resolve this issue, so could this please be look at asap.

(Sorry for the incorrect tags, could not find any related to my query)

Kind Regards,
Hamza.

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  1. rafalzak 3,221 Reputation points
    2022-09-21T08:49:46.647+00:00

    Microsoft Certification is supported on their own forums. Please ask the question in the dedicated forums here. (Participate\Ask A Question)
    Courses and Course Content/Course Content Issue https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_courses-mcp_contentissue

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Certification - Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams
    Microsoft Certification - Missing Badge: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_badges-mcp_missb
    Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

    Pearson VUE Support:
    Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
    Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

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