Problem to enroll new pc after stopping use Intune

FredBelgium 21 Reputation points
2022-09-21T13:59:45.36+00:00

Hello,

I made test with Intune after using a single M365 licence but I cancel this licence .... since this cancellation, I'm not able to enroll new PC in Azure AD anymore ....

I think I have to disable enrollment with Intune but I don't find how to do that .... in the following screen the second option is disable

When I try to connect to Azure AD on a new laptop, I have got the following error : 80180003

243513-image.png

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,504 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,916 questions
{count} votes

Accepted answer
  1. Lu Dai-MSFT 28,361 Reputation points
    2022-09-23T02:17:23.3+00:00

    @FredBelgium Thanks for your update.

    If you just want to join device to Azure AD, please close the automatic enrollment. Please click on Azure Active Directory > Mobility (MDM and MAM) > Microsoft Intune in Azure AD portal and then set "MDM user scope" and "MAM user scope" to "None".
    244103-image.png

    Then you can try again to join the device to Azure AD.


    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.

1 additional answer

Sort by: Most helpful
  1. Dillon Silzer 54,831 Reputation points
    2022-09-21T15:44:08.983+00:00

    Hi @FredBelgium

    Try relicensing your user account/device again. I had an issue where I removed EMS licensing from mobile users and I had to re-enroll those devices in intune.

    --------------------------

    If this is helpful please accept answer.

    0 comments No comments