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Problem to enroll new pc after stopping use Intune

FredBelgium 21 Reputation points
2022-09-21T13:59:45.36+00:00

Hello,

I made test with Intune after using a single M365 licence but I cancel this licence .... since this cancellation, I'm not able to enroll new PC in Azure AD anymore ....

I think I have to disable enrollment with Intune but I don't find how to do that .... in the following screen the second option is disable

When I try to connect to Azure AD on a new laptop, I have got the following error : 80180003

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Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,743 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,629 questions
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  1. Lu Dai-MSFT 28,371 Reputation points
    2022-09-23T02:17:23.3+00:00

    @FredBelgium Thanks for your update.

    If you just want to join device to Azure AD, please close the automatic enrollment. Please click on Azure Active Directory > Mobility (MDM and MAM) > Microsoft Intune in Azure AD portal and then set "MDM user scope" and "MAM user scope" to "None".
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    Then you can try again to join the device to Azure AD.

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  1. Dillon Silzer 56,681 Reputation points
    2022-09-21T15:44:08.983+00:00

    Hi @FredBelgium

    Try relicensing your user account/device again. I had an issue where I removed EMS licensing from mobile users and I had to re-enroll those devices in intune.

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    If this is helpful please accept answer.

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