Microsoft Teams
A Microsoft customizable chat-based workspace.
10,483 questions
Teams Audio issue
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IBN
4,416
Reputation points
Hello
Please i need your help on this issue.
After our Post windows security update (KB5016616) Teams audio crashing when joining Teams meeting and also teams not detecting microphone as well.
This issue happens when user connect this model notebook HP Elitebook 850 G8 with Phillips monitor.
When they connect the laptop HP Elitebook 850 G8 with the Philips Monitor i can hear the people who are in the teams meeting but they cant hear me.
But when i disconnect the Philips monitors there is no issue. it only occurs when i can connect the Phillips monitors
Phillips brilliance 346P1C
Microsoft Teams
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 22%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKY%3C/text%3E%3C/svg%3E)
Kael Yao-MSFT 37,661 Reputation points Microsoft Vendor2022-09-22T05:05:48.47+00:00 Hi @IBN
Would this issue also occur on other applications? Or it just affects Teams?
Have you tried Teams on the web? Would the issue persist? -
Kael Yao-MSFT 37,661 Reputation points Microsoft Vendor
2022-09-27T05:44:33.97+00:00 Hi @IBN
I am writing here to confirm with you how thing going now?
Please let us know if you would like further assistance.
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