Activation Error with Microsoft 365 A3 License

Question

I have been trying to switch users over to use our Azure 365 A3 system but every time reimage a device and log in with a Microsoft 365 account it tells me windows is not activated. And that it cannot reach our organization activation server. Windows 10 and 11 activation keys come with Microsoft 365 A3 licensing correct? Thank you for any assistance you can provide.

Answer 1

Hi @Jacob Riecken

Windows licensing does not come with Microsoft 365 A3. Office Apps and Services come with the subscription. You will need to purchase a license for the device.

You need a Windows 10 Pro license to upgrade to Windows 10 Education.

https://www.microsoft.com/en-ca/microsoft-365/academic/compare-office-365-education-plans?activetab=tab:primaryr2

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Answer 2

HI,

Can you check the requirements for activating the licenses for Windows 10 devices for Education over here - windows-10-subscription-activation

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Answer 3

Hello there,

This license does not include Windows. For activation issue if is better to contact the Microsoft support or try to run the activation troubleshooter.

Microsoft 365 is a cloud-based service that brings together best-in-class Office productivity apps with advance device management, intelligent security, and innovative web services. Microsoft 365 includes apps such as Outlook, Word, Excel, and PowerPoint along with Windows and services such as Exchange, OneDrive, SharePoint, and Teams.

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