Unable to download updates

Question

One server in our environment is not able to download AV DAT.

Verifies wuahandler log it saying that

Failed to download updates due to wuagent datastore error= 0x8007002

I have renamed software distribution folder name still issue not resolved please help me attaching the error screenshot as well.

Answer 1

Hi @handuneeli-5069,

According to my research, Error = 0X80070002 is very common and it can be caused by several different underlying causes. To narrow down the scope of the problem, we need more information.

1, Whether you choose to download the update to a deployment package or no deployment package?

2, Do other clients have the same problem? If not, please try to check and download this update from Microsoft Update manually.

3, Please check the following logs, is there any errors?

1. ContentTransferManager.log, UpdatesDeployment.log
   Path(client): …\CCM\Logs\

2) windowsupdate.log
Type the following command at the PowerShell console:
Get-WindowsUpdateLog

Answer 2

Hi @chandu neeli ,

Thanks for your posting on Q&A.

I will do some research further and I will come back as soon as possible. Please keep us in touch if there are any updates of the case.

Thanks for your understanding and cooperation.