Unable to download updates

chandu neeli 61 Reputation points

One server in our environment is not able to download AV DAT.

Verifies wuahandler log it saying that

Failed to download updates due to wuagent datastore error= 0x8007002

I have renamed software distribution folder name still issue not resolved please help me attaching the error screenshot as well. 243854-img-20220922-wa0001.jpeg

Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. CherryZhang-MSFT 6,481 Reputation points

    Hi @handuneeli-5069,

    According to my research, Error = 0X80070002 is very common and it can be caused by several different underlying causes. To narrow down the scope of the problem, we need more information.

    1, Whether you choose to download the update to a deployment package or no deployment package?

    2, Do other clients have the same problem? If not, please try to check and download this update from Microsoft Update manually.

    3, Please check the following logs, is there any errors?

    1. ContentTransferManager.log, UpdatesDeployment.log
      Path(client): …\CCM\Logs\

    2) windowsupdate.log
    Type the following command at the PowerShell console:

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  1. CherryZhang-MSFT 6,481 Reputation points

    Hi @chandu neeli ,

    Thanks for your posting on Q&A.

    I will do some research further and I will come back as soon as possible. Please keep us in touch if there are any updates of the case.

    Thanks for your understanding and cooperation.

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