MS Teams - Cannot create new Groups within Teams. When clicking on Join or create team,

IBN 4,341 Reputation points


Please i need your help on this issue.

The user Cannot create new Groups within Teams. When clicking on Join or create team, only gives option to enter code to join.

I have checked the Global Org-wide default policy and it allows users to create Teams. But when using Teams Web client for example, it does not allow users to create a team.


Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. SokiGuo-MSFT 23,871 Reputation points Microsoft Vendor

    Hi @IBN

    In order to help narrow down the issue, I have the following questions to confirm with you:

    1. Does anyone else have the same problem in your organization?
    2. Is the Teams license turn on?

    If the license is not enabled, it recommends you go to Office 365 Admin center > Settings > Services & add-ins > Microsoft Teams > Settings by user/license type


    Besides, If you don’t have option to create Teams, it maybe Microsoft 365 Admin has restricted your account from creating a teams. For this you need to check with Microsoft 365 Admin to

    create or change the security group settings in Microsoft 365. Once they add your user account in that security group, then only you will be able to create a teams in the apps. For more details

    about how to set up these Office 365 Group permissions, you could refer to this article.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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