MS Teams - Cannot create new Groups within Teams. When clicking on Join or create team,

Question

Hello

Please i need your help on this issue.

The user Cannot create new Groups within Teams. When clicking on Join or create team, only gives option to enter code to join.

I have checked the Global Org-wide default policy and it allows users to create Teams. But when using Teams Web client for example, it does not allow users to create a team.

Answer 1

Hi @IBN

In order to help narrow down the issue, I have the following questions to confirm with you：

1. Does anyone else have the same problem in your organization?
2. Is the Teams license turn on?

If the license is not enabled, it recommends you go to Office 365 Admin center > Settings > Services & add-ins > Microsoft Teams > Settings by user/license type

Besides, If you don’t have option to create Teams, it maybe Microsoft 365 Admin has restricted your account from creating a teams. For this you need to check with Microsoft 365 Admin to

create or change the security group settings in Microsoft 365. Once they add your user account in that security group, then only you will be able to create a teams in the apps. For more details

about how to set up these Office 365 Group permissions, you could refer to this article.

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