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We are deploying Intune for the first time in our organization and we are in a testing phase. We have successfully configured apple push notification and enrolled our personal IOS devices. I can see those devices in intune management portal and can perform remote functions on it like wipe, remove passcode, etc.
Now we have created intune compliance policy for IOS and deployed few apps through 'Managed Apps' option. But none of them are working.
Compliance policy status shows up as 'Not Evaluated' and Managed Apps status shows up as 'Waiting for Install status'.
Am i missing a step here ?
What is the behavior on the devices in question? Are the apps installing?
Compliance policies are not taking into effect in enrolled devices and applications are also not getting installed.
anonymous user Thanks for posting in our Q&A.
For compliance policy "Not Evaluated" status, it is an initial state for newly enrolled devices. The possible reason is the device that haven't checked in since the compliance policy was deployed. It is suggested to try to sync the device and then check if the status is changed.
https://learn.microsoft.com/en-us/mem/intune/protect/compliance-policy-monitor#device-compliance-status
For app "Waiting for Install status", please make sure the device is turned on and is connected to a network. And please try to sync the device.
If there is anything update, feel free to let us know.
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I did try to run a sync through my phone and through intune management portal but none of them synced the compliance policy or the installed software. Do you know how much time does new device take to sync with intune ?
anonymous user About 8 hours. Generally, we sync devices will fast this progress.
https://learn.microsoft.com/en-us/mem/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned
Yeah, definitely been more than that. Still no movement.
anonymous user Please try to deploy a new compliance policy to the user who signed in the iOS device and then check if the compliance status has any change.
If this issue still exists, it is needed to do log analysis. With Q&A limitation, it is suggested to create an online support ticket to get more help. Here is the support link:
https://learn.microsoft.com/en-us/mem/get-support
Thanks for your understanding.
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I might be late to the party but are the users licensed for Intune? Can you try an 'Available' app deployment the check their company portal for the available app and if so, check it installs?