error 31 a device attached to the system is not working properly

Florent GUILLOT 1 Reputation point
2022-09-22T11:47:49.17+00:00

Hello,

fslogix 2201
windows 2016
on premise

On a 1 server (/25) impossible to connect to it.

When I open an administrator session on the server, impossible to have access (force to reboot the VM).
When I manage to log in as Admin, but an fslogix user logs in, it is impossible to open the service.msc/computer management menu, I get an error saying "a device attached to the system is not working correctly"

for fslogix user symptom:
-for 1st user impossible to launch any application same message above / the start menu does not work / applications that automatically launch in the taskbar do not launch)

  • Next user; Unable to start a session.

I tested with a new fslogix user profile same problem on this server.

If I log on another server with this profile I have no problem.

If I look at the Virtual Disk service that I try to launch it tells me about error31 and when I look in the windows logs the errors pointing to error31 / a device attached to the system is not working correctly

what is the cause of this? Has anyone encountered this problem before?

sorry don't speak english

FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
464 questions
0 comments No comments
{count} votes