anchors are not persistent when restart in unreal

혜진 서 1 Reputation point
2022-09-22T14:25:55.887+00:00

Anchors was loaded well in proper position for a while but suddenly all anchors are located in user's head position(=origin)

anchors saved in anchor store is not persisting

How should i do for handling with this?

HoloLens Development
HoloLens Development
HoloLens: A family of Microsoft self-contained, holographic devices that enable engagement with digital content and interaction with holograms in the surrounding environment.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Seth DU - MSFT 541 Reputation points
    2022-09-23T21:35:34.253+00:00

    I did some tests on HoloLens2Example and couldn't reproduce your issue. When the anchor is loaded, the environment information saved in the anchor will be matched with the current environment to find the correct position. So, if the device is in some extreme environments, it will affect subsequent operations. Please refer to HoloLens environment considerations | Microsoft Learn to learn more. You can try testing in different real-world environments.
    If you can reproduce this issue constantly, please provide your development environment and detailed reproduction steps.

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