Issues to acquire Spark Session with Synapse Spark Pool

Julian Breunung 22

We are experiencing issues when working with Spark Pools in Synapse.
The issues started on tuesday, where we got an information from Azure Support, that there was an ongoing issue for West Europe
It was working on Wednesday and it is starting to act up again today:

: Livy session has failed. Session state: Error. Session yields "Failed" result.

Is anyone else experiencing these issues?

Dillon Silzer 54,731 Reputation points

2022-09-22T15:19:24.757+00:00

Hi @Julian Breunung

I recommend you raise a ticket with Azure Technical Support and explain your situation as it seems isolated to your tenant.

Azure support ticket

https://azure.microsoft.com/en-ca/support/create-ticket/

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Julian Breunung 22 Reputation points

2022-09-22T15:20:54.777+00:00

Now getting a spark session fails within a few seconds with another message:
LivyHttpRequestFailure: Something went wrong while processing your request. Please try again later. HTTP status code: 500. Trace ID: 38de0d7b-047d-48b8-9f64-d7d142904486.
Julian Breunung 22 Reputation points

2022-09-22T15:22:29.45+00:00

The issue is not isolated to one tenant. The issue occurs accross multiple customers/tenants

Accepted answer

ShaikMaheer-MSFT 37,896 Reputation points Microsoft Employee

2022-09-23T09:24:41.537+00:00

Hi @Julian Breunung ,

Thank you for posting query in Microsoft Q&A Platform.

Yes, there was outage and that resulted in issues in your case too. I checked with internal team it resolved now. I created a workspace in West Europe and tested Spark Pool too. Its working fine now. Hope it's started working in your case too. Kindly check now.

Hope this helps.

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Julian Breunung 22 Reputation points

2022-09-23T09:56:34.347+00:00

Yes, it is working again today.
But this is second time in 4 days that we have not been able to work for multiple hours.
There was no information available in the azure portal (Service Health) and also not on https://status.azure.com/en-us/status that something might be wrong.
So it is really hard for us to trust the system at the moment...

ShaikMaheer-MSFT 37,896 Reputation points Microsoft Employee

2022-09-23T10:05:28.793+00:00

Apologies for the trouble. I will be forwarding this feedback to internal team for better visibility. Thank you.
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Issues to acquire Spark Session with Synapse Spark Pool

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