Issue of connect Azure Kinect to Windows 11 machine

plinatick 6 Reputation points
2022-09-22T17:56:32.117+00:00

I just got a new Azure Kinect sensor and connected it to Windows 10 machine successfully. But when connecting the sensor to a Windows 11 (Dell XPS with Intel USB controller) machine, the sensor is not recognized by USB controller at all. What is the solution?

Azure Kinect DK
Azure Kinect DK
A Microsoft developer kit and peripheral device with advanced artificial intelligence sensors for sophisticated computer vision and speech models.
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  1. QuantumCache 20,106 Reputation points
    2022-10-11T01:01:58.863+00:00

    Hello @plinatick ,

    Can you please share with us if you are observing any errors? A screenshot or log would help us troubleshoot.

    See as well:

    Thank you!

    Please comment in the below section for further help in this matter.!

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