Users with custom domain in Azure AD and Azuure AD joined VM not able to RDP

Question

I have build Azure Virtual Desktop Pool based on Windows 11 multisession (only one VM). Assign roles as well. And Windows 11 is joined to Azure AD only.
All my users is who is successfully able to access AVD via Primary domain (based on Custom domain in Azure Active Directory) but while users are created in other custom domains in Azure Active Directory with Office 365 E3 license are not able to RDP to AVD and getting below error message.

Oops, we couldn't connect to "Desktop"
Sign in failed. Please check your username and password and try again.

Could you please help me.

Thanks,

Answer 1

@Sandip Modi

Welcome to Microsoft Q&A Platform, thanks for posting your query here.

Which client are you trying? Native Windows or web client?
Can you please check below links including control steps having similar issue and actions to resolve:

https://learn.microsoft.com/en-us/answers/questions/770010/oops-we-couldn39t-connect-to-34sessiondesktop34.html

https://learn.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-azure-ad-connections#your-account-is-configured-to-prevent-you-from-using-this-device

Hope this helps.
If you need further help on this, tag me in a comment.
If the suggested response helped you resolve your issue, please 'Accept as answer', so that it can help others in the community looking for help on similar topics.

Answer 2

After selecting Microsoft Windows 11 - win11-22h2-avd, issue is resolved.