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WSUS content directory is not accessible.

Muhammad Ali 1 Reputation point
2022-09-24T10:46:19.51+00:00

I installed WSUS on windows 2019 with remote path (\synology-nas \sharename). The installation created folders on the remote path. I created a user on synology-nas and gave the read & write permission. I map the shared folder on the wsus server , shared folder working fine without any issue. But on WSUS event i got two errors below.

Is these two error due to synology users are not compatible with windows permission ?
How i can resolve the issue with remote share folder ?

event id 364
Content file download failed.
Reason: Error calling [kernel32.dll]:CreateDirectory(\ip address of synology\WSUSContent\WsusContent\70)
Source File:
Destination File:

event id 12072
The WSUS content directory is not accessible.
System.IO.IOException: The user name or password is incorrect.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at System.IO.FileInfo.Open(FileMode mode, FileAccess access, FileShare share) at Microsoft.UpdateServices.Internal.HealthMonitoring.HmtWebServices.CheckContentDirWebAccess(EventLoggingType type, HealthEventLogger logger)

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Adam J. Marshall 9,121 Reputation points MVP
    2022-09-24T11:48:58.5+00:00
    1 person found this answer helpful.
  2. Muhammad Ali 1 Reputation point
    2022-09-24T12:10:21.373+00:00

    Thanks for the reply. I created the WSUSContent folder on Synology(This is a NAS device have the ability to create user independently on it. example synologhy\admin , this admin user local for the synology device) . That synology local user fulfill all the necessary WSUS read/write permission?

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  3. Adam J. Marshall 9,121 Reputation points MVP
    2022-09-24T12:14:16.89+00:00

    Read the page above. It answers the question

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