MECM v2207 update package stuck downloading

Question

Hi, I have MECM v2111 and noticed update package v2207 being stuck in downloading state. CMUpdateReset tool did not make any difference - having tried both reset and delete switches. Dmpdownloader.log file has no errors whatsoever. Also I see GUID cab file present in easysetuppayload folder along with folder having the same name - in other MECM env running v2203 where v2207 was successfully downloaded I only see folder having GUID name without cab file in easysetuppayload location.

Any help would be appreciated.

Answer 1

Hi @Bojan Zivkovic ,

Thanks for your information.

I have done the same test. As you describe, also I see GUID cab file present in EasySetupPayload folder along with folder having the same name like you. However, the GUID cab file disappeared at the end of the process, only the same name folder still exists.

1) Please check Monitoring to see which step the download process is performing. The screenshots for your reference:

Note: Please pay attention to the part of the red box.

2) Is there anything in the same named folder? For exemple:

3) Could you Please upload a full Dmpdownloader.log and we can discuss together?

If I misunderstand something, please let me know. Looking forward to your reply.

Answer 2

Try the Reset Tool: