Microsoft 365 - RubyPlay License

Aleksandra Mikhaylova 1 Reputation point
2022-09-25T10:52:06.303+00:00

Dear Team,

we cancelled out trial yet a few weeks ago, but today I got an e-mail, that RubyPlay subsciption renewed.
Can you pls make sure that there are no active subscriptions made from this e-mail: [redacted]

Looking forward to your confirmation.

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  1. Dillon Silzer 54,746 Reputation points
    2022-09-26T03:15:42.637+00:00

    Hi @Aleksandra Mikhaylova

    I would recommend that you follow up with Azure Billing Support:

    https://azure.microsoft.com/en-ca/support/create-ticket/

    ----------------------------

    If this is helpful please accept answer.

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  2. dkrishnaveni-MSFT 1,946 Reputation points Microsoft Employee
    2022-09-27T03:19:13.57+00:00

    Hello @Aleksandra Mikhaylova

    Thank you for the question. Please share the email to verify from our end ?

    Further more, you can engage Azure Subscription and billing support team by creating support request from your azure portal.

    How to create support request from Azure portal: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

    Regards,
    Divya.

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