Certification profile merge issue

Charu Tyagi 1 Reputation point
2022-09-25T14:16:32.047+00:00

Hi,

I was trying to reschedule my MS certification exam through perason vue which took me to learn.microsoft.com and asked me to connect to the certification profile. I by mistake used my work account and it started to merge it to my personal profile. Now I don't get an option to reschule my exam and it alwyas show that the action can't be profile while merging. It has been almost a week and merging still hasn't completed. I am not sure if this would restrict me to login to my person vue account for the online exam.

Does anyone know how to solve this problem?

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
36,454 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Dave Patrick 426.2K Reputation points MVP
    2022-09-25T14:25:15.223+00:00

    Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
    Merge and transfer certification profiles
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    0 comments No comments