Couldn't create custom domain in Azure App Service - Domain ownership issues

2022-09-25T18:06:36.107+00:00

Error: Domain ownership
To verify domain ownership create CNAME and TXT record with your DNS provider using the configuration below, and replace {subdomain} with value of subdomain

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I have create DNS Zone and create 2 record set as below (CNAME and TXT) I followed in this post : https://learn.microsoft.com/en-us/azure/app-service/app-service-web-tutorial-custom-domain?tabs=cname%2Cazurecli#dns-record-types

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what need to do to re-solve it ?

Does I need to wait at least 48 hours ?

Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. JimmySalian-2011 41,926 Reputation points
    2022-09-25T20:14:38.643+00:00

    Hi,

    What is the error message you receive? Usually it should be anytime between 24 to 48 hours for the DNS to be updated and propagated, when was you updated the DNS and is it Azure DNS or external DNS?

    Check this verification url - www.digwebinterface.com

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    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.


  2. VenkateshDodda-MSFT 18,946 Reputation points Microsoft Employee
    2022-09-26T09:57:53.793+00:00

    @EXTERNAL Bui Thanh Tuan (Amaris, MS/ETA21) Thanks for reaching out to Microsoft Q&A. Apologize for the inconvenience caused on this.

    Based on the shared information we have understood that you are trying to map custom dns to your app service with the existing custom domain which is hosted by a different domain provider such as GoDaddy.

    First you need to delegate the domain to Azure DNS by creating the DNS zone as explained here post that you need to create the TXT and CNAME records accordingly as mentioned here.

    If you don't have a custom domain yet, you can purchase an App Service domain and map the custom DNS records to your app service by following these documentation steps

    Ideally, it takes up to 48hours to verify your domain owner ship.

    Feel free to reach back to me if you have any further questions on this.

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