William Davies 1 Reputation point

Hi All,

I was recently setting up a computer for a client, and when activating during the initial windows setup I've managed to scratch off some of letters/number where the product key is printed. Is there any way to recover this? Or was this just a very expensive mistake..

If someone wants to take a guess as to what these characters are let me know!

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Dillon Silzer 54,746 Reputation points

    Hi @William Davies

    If you managed to use the product key you could use cmd prompt (as Administrator):

    wmic path softwareLicensingService get OA3xOriginalProductKey


    If you have scratched the key off to the point that it is unreadable, you might be out of luck and need to purchase a new product key.

    Edit: If you recently purchased the device from a vendor, you may be able to contact them to see if that information is on file.


    IF this is helpful please accept answer.

  2. Limitless Technology 43,991 Reputation points

    Hello WilliamDavies,

    Unfortunately, there only way would be to contact the entity that provided that licensing, in order to retrieve from documented records of purchase if available, or in other cases they may use the barcodes as serial numbers for the license in order to retrieve the Key.


    --If the reply is helpful, please Upvote and Accept as answer--

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