ESU license activation issue

Nilimesh Halder 1 Reputation point
2020-09-22T11:34:13.07+00:00

We are trying to activate Windows 7 ESU licence but post successful activation it is showing Unlicensed .

In only one system it is showing Licensed.

Could you please help on this.

Windows 7
Windows 7
A Microsoft operating system.
348 questions
{count} votes

3 answers

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  1. Dave Patrick 329.4K Reputation points Microsoft MVP
    2020-09-22T13:24:03.257+00:00

    I'd work through this one.
    https://support.microsoft.com/en-us/help/4538483/extended-security-updates-esu-licensing-preparation-package

    --please don't forget to Accept as answer if the reply is helpful--


  2. Jenny Feng 13,666 Reputation points
    2020-09-23T06:43:02.55+00:00

    @Nilimesh Halder
    Hi,
    You appear to have successfully activated the ESU key. However, the key still does not seem to be properly licensed.

    What the possible cause is the slmgr /ato command did not correctly pass the ESU activation ID.

    To use the activation ID, run the following command:

    slmgr /ato <Activation ID>

    Note:
    In this command, <Activation ID> represents the activation ID of the ESU key.

    Hope above information can help you.

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  3. Dave Patrick 329.4K Reputation points Microsoft MVP
    2020-10-06T12:35:09.343+00:00

    I'd verify system and servicing health by running;
    sfc /scannow

    also system update readiness tool

    https://support.microsoft.com/en-us/kb/947821

    Then check for errors in;
    %SYSTEMROOT%\Logs\CBS\CheckSUR.log

    --please don't forget to Accept as answer if the reply is helpful--

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